Case Study: New Technology-Who or What is                 Responsible

1) Describe three (3) effects of ERP failure on the case above

·         They facing serious financial problems.

·         They facing a massive distribution problem, as result many stores lackin Hershey products before Halloween and Christmas.

·          Problems with an ERP implementation at the pharmaceutical distributor FoxMeyer caused the company to announce $500 million lawsuit against SAP and Andersen Consulting (now Accenture).

2) Describe four (4) factors that organization should assess in choosing ERP vendor

·         Flexible - Organization must be able to quickly respond to the changing needs of the organization

·         Modular and open- Organization must have an open system architecture, meaning that any module can be  interface, with or detached whenever required without affecting the other                                              modules.

·         Comprehensive- Organization must be able to support variety of organizational functions for a wide range of businesses.

·         Beyond the company- Organization must support external partnerships and collaboration efforts.